Statistics Functionality Problems

I'm sorry to announce we've encountered some problems with the inbuilt statistics functionality on Flavors. The underlying third-party software we use for page statistics on Flavors has changed how their software works and limited the data available to 7 days only, and we are unable to restore this feature at present. 

We have been in negotiations with them to extend the amount of data Flavors is able to access, but sadly have not been able to come to an agreement. So, we've removed the option to view more than 7 days and limited what is available to our users. I am optimistic that we'll begin looking at totally re-writing the code in the coming months, but in the meantime I'm afraid it is going to be limited to 7 days.

Sorry and thanks for your patience with this matter. If you have any further questions, please let us know.

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12 Comments

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    abjunior

    yes please! we hope you get this resolved soon and change it back to how it was. 

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    Dan M

    Hello,

    I am happy to say that we have now resolved the majority of issues surrounding Flavors inbuilt statistics functionality. We've now increased the amount of historical statistics to include up to 3 months of data.

    If you have any further questions about this, please do let us know.

    Best Regards,

    Dan M

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    addierandle

    Stats for 7days or more not working at all. Tried logging in multiple times. Still getting error msg. 

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    yasuyukikbt

    Cant check statics 

    cant even go to account page

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    diegomfer

    Hello,

    The stats for 30 days not working at all. Please can you correct it?

    Best.


    D.

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    djdredd

    Yep--still can't get anything over 7 days.  

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    nickplum

    The statistics function still seems to have problems and errors as it regularly has for at least the past year.

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    gwbass

    Stats have been unavailable for the past two days.

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    Annelisa E

    Sadly we are aware that the higher stats can be little problematic, usually refreshing the given 'Whoops' / 0 stat page will show you the stats information. We are currently working to resolve this with our stats provider but it is taking time.

    @gwbass We have seen some site troubles in the past 3 days which would have limited access to stats/settings etc, but this was resolved yesterday and so you should have access to the stats again now.

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    diegomfer

    Still not working, and I think for a LONG time ago. You are planning to fix this issue? when?

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    simongingins

    For me the stats show today, yesterday and the last 7 days fine, but for 30 days or 3 months it shows the same stats as for 7 days. It has been like this since I can remember... Can you fix this?

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    porterleen

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